It is like being on a rollercoaster with your family. There are highs and lows, but the support and trust make every challenge worth it.
Among the many projects Denise has worked on, her collaboration with Nottinghamshire County Council stands out. She helped develop and deliver their Bus Service Improvement Plan starting in 2021. "The initiative focused on increasing bus usage and raising passenger satisfaction, through various initiatives. What made the project so rewarding, was the level of passion and commitment from the authority and operators to work together to achieve common objectives, and the opportunity to see results in real life."
"In consultancy, it is not uncommon to deliver a plan and then hand it over without seeing the outcome. This project was different. I have stayed closely involved, now chairing the Enhanced Partnership Board that guides implementation. It has allowed me to see the connection between strategy development and real improvements in how people travel. That visibility, and the chance to continue shaping outcomes over time, is something I value deeply."
And work with a team of skilled professionals united by a shared passion for designing sustainable mobility solutions that truly meet people’s needs and reflect the unique character of local contexts.