The solutions that look good on paper do not always work for everyone. Real success starts when we understand the fears, doubts, and needs of the people we work with
One of Dawn’s most meaningful experiences was working on a process evaluation for Nottingham City Council. "The project involved reviewing a social prescribing initiative where people facing physical or mental health challenges were referred to activities like community walks and cycle training. Despite strong planning and good intentions, many participants needed far more support than expected."
Dawn’s review of material from the Council and other stakeholders highlighted how complex the scheme was to deliver. "This reinforces how behaviour change is not just about offering options but understanding motivations, barriers, building trust, and creating space for people to start slowly and safely."
Dawn’s work is informed by her own life, using a bike as her main form of transport for many decades. "I recently completed a PhD exploring the barriers facing mothers in the UK cycling with their children. This was inspired by my own experiences of cycling with my son. The research revealed that confidence, infrastructure, social pressure, and logistics all play a role."
She aims to apply that knowledge to a wider range of projects, especially those that promote cycling and make it more accessible and appealing to people from diverse backgrounds who are currently underrepresented in the cycling community. "My goal is to bridge the gap between aspirational policy and the everyday experience of those it affects."
"This is a place for people who care about impact. Whether you are focused on data, storytelling, or systems, your voice matters. You will find a team that brings out the best in you, supports your growth, and shares a common mission to make travel more inclusive, sustainable, and human. If you want your work to reflect your values, there is space for you here."
And work with a team of skilled professionals united by a shared passion for designing sustainable mobility solutions that truly meet people’s needs and reflect the unique character of local contexts.