Operational support for industrial water treatment

Expert support for complex water challenges
Industrial sites have to manage constantly fluctuating flow and treat industry-specific components and, in some cases, micropollutants and substances of very high concern (SVHCs).
Losing control can lead to different problems, such as excessive chemical use, reduced treatment capacity, poor sludge quality, inefficient biogas production, and higher energy costs. Worse yet, low effluent quality can lead to non-compliance, risking your site’s surrounding environment, your brand reputation, and even your licence to operate.
Businesses often lack the institutional knowledge to fully understand their treatment plant’s performance, optimise processes, and appropriately respond to events. In some cases, risks are managed by applying very safe control settings, which can reduce capacity and increase cost.
That’s why 25 businesses – in sectors such as food and beverage, pulp and paper, semiconductors, and petrochemicals – use Haskoning for operational support.
Our service provides access to a dedicated water technology expert to help you maintain control of your plant. You’ll decide how frequently to meet, how long the support will last, and which aspects of the service are most relevant to your site. Our support includes:
- Regular online meetings between expert and client.
- Continuous training and development through transfer of knowledge.
- Joint interpretation of process data via a shared data environment, including both operational (SCADA) and lab data.
- BioWatch microscopic sludge analysis to assess the health of biological treatment systems.
- Short-term and longer-term strategies to optimise treatment plant performance.
- Root cause analysis and troubleshooting of issues.
Our decades of industrial water expertise help clients understand their plant’s performance, the dynamics of their influent, and how their treatment system reacts. We’ll work together to prioritise next steps, prevent problems, transfer knowledge, and provide training to help you maximise treatment plant performance, reduce costs, and take back control.
Complete support service for your plant's operations
Monitor and improve plant performance
Increase and retain knowledge
Understand your biological process
Gain peace of mind with a tailored support plan
Every treatment plant needs to control safety, performance, compliance, and OpEx. We’ve designed our operational support service to share knowledge with operators and solve these challenges together.
Got a question?
Contact our Water Technology experts!