2020 has been an extraordinary year. It has brought challenge and disruption. I am proud of the resilience and adaptability of our colleagues who continued to support our clients while working remotely.
€ million (unless stated otherwise) | 2020 | 2019 |
---|---|---|
Operating income |
591 | 637 |
Added value | 478 | 503 |
EBITA recurring* | 28.3 | 26.9 |
EBITA margin (recurring) | 4.8% | 4.2% |
Net result | 13.0 | 9.2 |
Free cash flow | 38.3 | 2.0 |
Total workforce (year-end headcount) | 5,712 | 5,849 |
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